Privacy Policy

This privacy policy clearly explains how the data of users of Emercentral Asistencia Técnica S.L. is collected, managed, processed, and used.

1.- Data Controller

The information provided by the USER through any of the forms on the WEBSITE will be included in one or more files under the responsibility of Emercentral Asistencia Técnica S.L. (hereinafter, the COMPANY), with registered office at Paseo del Mar (Sotogrande), 46, San Roque, 11360, Cádiz – Spain. VAT ID: B11361433, email: info@ongolf.es.

2.- Data We Collect

We collect the following personal data when you register and browse Emercentral Asistencia Técnica S.L.:

  • Authentication and identification information (your name, email address). This is required to create and log into your account.
  • Basic personal details (your name, gender, date of birth).
  • Contact details (email address) for sending digital content via email.
  • Postal address details (Street, City, Postal Code) if a physical delivery is needed.

We also automatically collect personal data when you interact with the website from your computer, mobile, or other device. This includes:

  • Analytics data (e.g., information about app downloads, browsing history), which may include data from cookies and device identifiers.
  • Profile data (e.g., page views, click data, and the referring website). This may include location data. For geolocation data collected from your mobile device, we will only do so with your consent.
  • Device details (e.g., MAC address, IP address, Bluetooth data, and advertising identifiers).

3.- Purpose of Personal Data

Personal data provided through this website will be included in the database owned by Emercentral Asistencia Técnica S.L. to manage, administer, and provide the services or deliver the content you request, as well as to offer you new services or content and send you marketing communications related to company news and promotions. Mandatory fields in each form will be clearly indicated; failure to provide them or providing incorrect information may prevent us from properly delivering the requested services or content.

The purposes of processing your personal data are:

  • Managing the contractual or business relationship between the COMPANY and the USER.
  • Providing the services requested by the USER.
  • Managing, administering, expanding, and improving the services the USER has subscribed to.
  • Adapting services to improve quality for the USER.
  • Designing new services related to existing ones.
  • Conducting statistical studies to improve our services.
  • Sending requested information to the USER.
  • Sending updates about the USER’s subscribed products or services.
  • Sending information about new or related products/services that may be of interest, including via electronic means, even after the business relationship ends.

4.- How Long Do We Keep Your Data?

In general, personal data will be retained for as long as necessary to address the User’s request or until the User requests its deletion.

5.- Legal Basis for Processing

The legal basis for processing is the User’s consent. For existing customers, data will be processed as part of the execution of the signed contract.

6.- Your Rights

The user consents to the processing of their data for the purposes described above. Your rights include:

  • Right of Access: You have the right to obtain confirmation of whether or not personal data concerning you is being processed.
  • Right to Rectification: You have the right to obtain the correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You can request restriction of processing, in which case we will only retain your data for the exercise or defense of legal claims.
  • Right to Withdraw Consent: You may withdraw your consent at any time without affecting the lawfulness of processing based on prior consent.
  • Right to Object: You may object to the processing of your data. The COMPANY will cease processing unless there are compelling legitimate grounds or for the defense of claims.
  • Right to Data Portability: You may request that your automated personal data be transferred to another company in a structured, commonly used, and machine-readable format.

You can exercise your rights by sending a written request to the Data Controller, indicating the right you wish to exercise and attaching a copy of your ID, either by postal mail to the address indicated above or by email.

You may also file a complaint with the Spanish Data Protection Agency via its website (www.agpd.es) or by writing to C/Jorge Juan, 6, 28001-Madrid.

You may also exercise your rights by emailing info@ongolf.es, identifying yourself as a user of the website and specifying your request, or by postal mail to the registered office address, including a copy of your ID or equivalent document.

7.- Who Will Your Data Be Shared With?

The data you provide will not be shared with third parties except as required by law or when the processing is necessary within the framework of a legitimate legal relationship involving third-party data processing.

8.- User Responsibilities and Commitments

The user confirms they are over 18 and that the information provided is accurate and truthful. The user agrees to inform the COMPANY of any changes to their information via email to info@ongolf.es, identifying themselves as a website user and specifying the changes.

If the services involve providing third-party personal data to the COMPANY, the user confirms they are authorized to do so and have informed the data subject and obtained their consent. The user is responsible for any failure to meet these obligations.

9.- Security

Emercentral Asistencia Técnica S.L. is committed to maintaining appropriate levels of protection for your personal data, in accordance with Article 32 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the security of personal data processing.

The COMPANY reserves the right to update this privacy policy to adapt it to legal or jurisprudential changes or interpretations by the Spanish Data Protection Agency.

10.- Changes to the Privacy Policy

We may update this Privacy Policy, so we recommend reviewing it each time you access our website to stay informed about how and why we use your personal data.

The Privacy Policy of Emercentral Asistencia Técnica S.L. was last updated on September 25, 2020.